MQQ88 Privacy Policy

1. Introduction

This Privacy Policy applies to the website, mobile interface, account services, live casino, slots, sports betting and related features made available by mqq88. In this policy, “mqq88”, “we”, “us” and “our” refer to the operator of the platform, while “you”, “member”, “player” and “user” refer to any person who visits or uses the platform.

By accessing mqq88 or registering an account, you acknowledge that personal information may be processed as described in this policy. This policy should be read together with the mqq88 Terms & Conditions. If you do not agree with these data practices, you should stop using the platform and avoid submitting personal information.

2. Definitions

For the purposes of this Privacy Policy:

• Personal data means information relating to an identified or reasonably identifiable individual.
• Processing includes collecting, recording, organising, storing, using, disclosing, correcting and deleting personal data.
• Account data means registration details, login information, preferences and account status records associated with an mqq88 member.
• Transaction data means information relating to deposits, withdrawals, bonuses and payment methods.
• Technical data means device, browser, network, session and security information produced when a user accesses mqq88.
• Service provider means a party engaged to support payment processing, identity checks, platform hosting, security, analytics or customer service.

3. Information We Collect

3.1 Information You Provide

When you create or maintain an mqq88 account, we may collect your name, date of birth, mobile number, email address, residential address, username, preferred currency and account communication preferences. We may also request identity documents, proof of address or payment ownership evidence where verification is required.

3.2 Payment and Transaction Information

mqq88 records deposit and withdrawal details, transaction amounts in MYR, payment references, timestamps and the payment channel selected. Supported channels may include DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, Hong Leong Bank and selected cryptocurrencies.

Full payment credentials may be handled directly by a payment provider rather than stored by mqq88. We may nevertheless receive masked account details, transaction status information and identifiers required to reconcile a payment or investigate a disputed transfer.

3.3 Gaming and Betting Activity

We may process records of games viewed or played, stakes, wins, losses, sports selections, bonus activity, session duration and responsible gambling controls. For example, records may show whether a member followed an EPL or Liga Super Malaysia market, played a live casino table or activated a deposit limit.

3.4 Technical and Security Information

When you visit mqq88, our systems may record your Internet Protocol address, browser type, device type, operating system, language settings, referring page, login time, session identifiers and security events. Approximate location may be inferred from network data, but mqq88 does not use this policy as permission for precise background location tracking.

3.5 Customer Support Records

If you contact mqq88 support, we may retain your message, the support agent’s response and any documents or transaction references supplied to resolve the matter. Live chat records may be reviewed for service quality, fraud prevention and complaint handling.

4. How MQQ88 Uses Personal Data

mqq88 may process personal data for the following purposes:

• Creating, authenticating and administering member accounts;
• Confirming that a member meets the minimum age requirement of 21;
• Providing casino games, sports betting markets, promotions and account tools;
• Processing deposits and withdrawals and reconciling payment records;
• Responding to support enquiries, complaints and account requests;
• Detecting fraud, collusion, bonus abuse, unauthorised access and suspicious transactions;
• Maintaining service availability, diagnosing errors and improving mobile performance;
• Applying deposit limits, self-exclusion and other responsible gambling controls;
• Meeting record-keeping, dispute handling and applicable legal obligations;
• Sending service notices and, where permitted, information about mqq88 promotions.

Where consent is required for a particular activity, mqq88 will seek that consent before undertaking the processing. Where processing is necessary to provide a requested service, protect platform security or comply with an obligation, it may proceed on the relevant lawful basis recognised under applicable data protection requirements.

5. Data Accuracy and Verification

Members must provide accurate, current and complete information. mqq88 may ask a member to update account details or provide verification documents where existing information appears incomplete, inconsistent or outdated. Verification may be required before a withdrawal is approved or when account security concerns arise.

Identity and payment checks help protect both mqq88 and its members from account takeover, impersonation, fraud and unauthorised transfers. Documents provided for verification are used only for legitimate account, security, risk and legal purposes. Members should avoid sending information that has not been requested.

6. Cookies and Similar Technologies

mqq88 may use cookies, local storage and comparable technologies to maintain logged-in sessions, remember language or display preferences, support security controls and understand general platform performance. Some cookies are necessary for account access and cannot be disabled without affecting core functions.

Analytics information may help mqq88 identify slow-loading pages, navigation issues or device compatibility problems. Where optional cookies are used, visitors may be offered a choice appropriate to the technology and applicable requirements. Browser controls can also be used to remove or restrict cookies, although doing so may prevent parts of mqq88 from working correctly.

7. Sharing and Disclosure

mqq88 does not sell personal data. Information may be shared only where reasonably necessary with payment processors, identity verification providers, security specialists, platform infrastructure providers, professional advisers or customer service partners. Each recipient should receive only the information required to perform its authorised function.

Personal data may also be disclosed where mqq88 reasonably believes disclosure is required to comply with a valid legal request, protect the rights or safety of users, investigate fraud, enforce the Terms & Conditions or defend a legal claim. We may disclose relevant information in connection with a corporate restructuring, provided appropriate confidentiality and data protection measures apply.

8. International Data Transfers

Some service providers supporting mqq88 may process information outside Malaysia. Data protection standards can differ between countries. Where an international transfer occurs, mqq88 seeks to apply appropriate contractual, technical or organisational safeguards according to the nature of the information and applicable requirements.

Cross-border processing may be necessary to host the platform, verify payments, prevent fraud or provide round-the-clock support. mqq88 remains committed to limiting access and requiring recipients to handle personal data for authorised purposes.

9. Data Security

mqq88 uses administrative, technical and physical safeguards designed to protect personal data against unauthorised access, accidental loss, misuse and alteration. Measures may include encryption in transit, access controls, authentication, monitoring, system updates, account activity logging and staff confidentiality obligations.

No internet-based service can guarantee absolute security. If mqq88 identifies an incident affecting personal data, we will investigate, contain the issue and take notification steps where required by applicable obligations.

10. Data Retention

mqq88 retains personal data only for as long as reasonably necessary for the purposes described in this policy. Retention periods depend on the type of record, account status, transaction history, security risk, dispute requirements and applicable record-keeping obligations.

Closing an account does not always result in immediate deletion. Certain identity, transaction, complaint and security records may need to be retained to prevent fraud, resolve disputes, enforce self-exclusion or comply with legal requirements. When information is no longer required, mqq88 may securely delete or anonymise it.

11. Your Privacy Rights

Subject to applicable law and verification of identity, you may have rights concerning the personal data held by mqq88. A request may be restricted where disclosure would affect another person’s rights, compromise fraud detection, conflict with record-keeping duties or reveal protected security information.

To protect account holders, mqq88 may request identity verification before acting on a privacy request. We aim to acknowledge requests promptly and respond within a reasonable period, taking account of complexity and applicable requirements.

12. Responsible Gambling and Sensitive Inferences

mqq88 may review account activity to identify possible indicators of harmful gambling, fraud or account misuse. Relevant information can include deposit frequency, session duration, repeated limit changes, self-exclusion requests and unusual payment patterns. Such review supports member protection and platform security.

A member may set deposit or session limits and may request self-exclusion through mqq88 support. Information linked to self-exclusion may be retained after account closure where necessary to prevent a restricted account from being reopened. More information is available on the Responsible Gambling page.

13. Children and Underage Users

mqq88 does not knowingly collect account information from anyone under 21 for gambling purposes. If we reasonably suspect that an account belongs to an underage person, access may be suspended while age verification is completed. The account may be closed where eligibility cannot be established.

A parent or guardian who believes an underage person has submitted personal information to mqq88 should contact support. Sufficient details should be provided to identify the relevant account without unnecessarily disclosing additional sensitive information.

14. Third-Party Payment and Game Services

Payment transactions and game content may involve separate service providers. Those providers may process limited technical, account or transaction information to deliver their function. Their data handling may also be governed by their own notices and contractual obligations.

This Privacy Policy applies to processing controlled by mqq88. It does not replace the privacy terms of an independent bank, e-wallet or payment service such as Maybank, CIMB, DuitNow, FPX, Touch 'n Go eWallet, Boost or GrabPay.

15. Changes to This Privacy Policy

mqq88 may update this Privacy Policy to reflect platform changes, security practices, service requirements or developments in applicable law. The revised policy will be published on this page with an updated effective date.

Where a change materially affects how personal data is used, mqq88 may provide an additional platform notice. Members should review this page periodically. Continued use after an updated policy becomes effective acknowledges the revised information, although fresh consent will be requested where legally required.